Order Processing Time
All orders require a 48-72 hour processing period prior to shipment. Please take this into account when placing orders for expedited shipping services – 3rd Day, 2nd Day and Next Day. Please do not expect your order to ship the same day. Orders must be placed by 12pm CST Monday – Friday to start processing on the same day. Orders placed after 12pm CST Monday – Friday will begin processing the following business day. Transit and delivery times exclude weekends and holidays.
|Order Total||Shipping Cost|
|Up to $25.00||$5.95|
|$25.01 to $50.00||$7.95|
|$50.01 to $75.00||$9.95|
|$75.01 to $99.99||$10.95|
- 3rd Day Delivery: Add $9.95 to standard shipping cost
- 2nd Day Delivery: Add $16.95 to standard shipping cost
- Next Day Delivery: Add $20.95 to standard shipping cost
- Canada orders: $13.95
- All other destinations: $15.45
Damaged or Incorrect Items
We take great care in packaging every order to ensure it arrives at your door safely and correctly. Please take a few moments upon receipt of your order to verify the contents of your shipment.
In the event that any of your products arrived damaged or you find any discrepancy between what you ordered and what you’ve received, please contact our Customer Service Department within 72 hours. Do NOT dispose of any damaged items until you’ve contacted our Customer Service Department, as we may require return of the damaged goods.
IMPORTANT: During summertime months our products may be affected if left outside in the heat for an extended period of time. If you will not be available to receive your package(s), please leave instructions for the carrier to leave your delivery in a cool area, at a neighbor’s house, or not to deliver if no one is home. Our products are shipped in fresh condition and stored in a climate-controlled warehouse.
For order assistance or questions about products or our 30-day Return Policy, please contact us directly.
Elysee Scientific Cosmetics, Inc.
203 Legion Street, Verona, WI 53593
(608) 845-3664 (608) 848-5071 fax
Customer Service: firstname.lastname@example.org